Shipments and Returns
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail or Hermes Courier for larger items, using a 2-3 days service, so please allow 3-5 working days for delivery. If you have not had your order after this time please contact us via [email protected]
Do you offer express shipping?
If you require faster shipping, we will be launching express shipping online shortly, in the meantime please contact us if your needs are urgent and we will do our very best to assist you.
What if I am out?
Smaller items will be shipped in letterbox friendly packaging, to reduce the risk of you having to pop round the neighbours, side gate or the depot if you happen to be out!
Do you offer free shipping?
We offer FREE standard UK shipping on orders over £25.
Do you ship overseas?
We will be offering overseas shipping shortly, once Scott has finished the shipping spreadsheet between tea breaks...
How do I return something I don't want?
Please drop us an email letting us know via our support page or [email protected] and then pop it back in the post to:
Returns - Ski and Snowboard Wax
34 South Street
This is a delivery address only.
If you have changed your mind, then you will be responsible for the shipping, and we recommend using a signed or tracked service for your security. If we have managed to make a mistake (we are human!) then again please email us and we will organise covering return shipping and organising a replacement for you.